Frequently Asked Questions
Everything you need to know about your ARCINA ORI experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping options are available at checkout for delivery within 1-3 business days.
What is your return policy?
We offer a 14-day return window for all unworn and unwashed items with original tags attached. Please note that certain sale items may be final sale.
Do you ship internationally?
Yes, ARCINA ORI ships worldwide. International delivery times and shipping costs vary depending on the destination and are calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up, or you can contact our support team for specific fit advice.